Find public mentions of your brand and draft replies
Traders ask and complain about you on Reddit, X and YouTube, and you find out days later or never. This recipe searches 9 public sources for your keywords and tags every mention. You see what needs a reply within 24 hours, with draft replies to approve.
01Yield
What one run makes.
Each run lists new public mentions, tagged praise, complaint, question or noise. It flags the ones that need a reply within 24 hours and drafts the replies. Your support or community lead approves every reply before it posts.
02Ingredients
What you bring.
- Your brand, product, competitor and topic keywords
- Your own accounts, connected for mentions and replies
- Facts you approve for replies, such as your support contact
- Your compliance rules for public replies
- A person who can approve replies within 24 hours
03Equipment
What the run uses.
- A data tool that searches social platforms by keyword
- A news search tool
- A reply tool for your connected accounts
- An AI model that tags mentions and drafts replies
- A saved list of mentions from past runs
04Method
Six steps you can follow yourself.
- 1Choose the keywords
List the keywords to search for, with one search per keyword. Use your brand name, your product names and the competitors you watch. Add the topics you care about, such as payouts, funded accounts, KYC checks or your course.
- 2Connect your own accounts
Connect your own accounts, so the run can read your mentions and post approved replies. Your X account adds your X mentions to the search. Your Google Business Profile adds your Google reviews.
- 3Search 9 public sources
Run each keyword through X, Reddit, TikTok, Instagram reels, LinkedIn posts, YouTube, Threads, Facebook and news search. Keep each mention's link, date and text.
- 4Drop repeats and tag each mention
Drop every mention the last run already found. The AI model reads each new mention's text and tags it praise, complaint, question or noise.
- It flags anything that needs a reply within 24 hours. A complaint about a payout needs one, and so does an open question about your accounts.
- Run the search often enough that a flagged mention can still be answered within 24 hours.
- 5Draft the replies
The AI model drafts a short, polite reply from your approved facts. It drafts only where your tools can post from your own account. That means Instagram, your Facebook Page, YouTube, X and Google reviews.
- Tell the AI model never to promise profits, give trading advice or discuss a trader's account in public. Each reply points the trader to your support team instead.
- 6Approve every reply before it posts
A person reads each draft next to the original mention and approves, edits or drops it. The reply tool posts only the approved replies.
- Flagged mentions on Reddit, TikTok, LinkedIn, Threads or in the news go to a person. That person decides whether and how to answer by hand, within the platform's rules.
05Ways to run it
Follow the method yourself today, or book a call.
- Yourself
- Free stepsFollow the six steps above with your own tools.
- One click
- Not built yetAsk for it on a call. What owners ask for gets built and tested next.
- On a call
- Open nowBook a call and I reply by email to set a time.